STEP 1: find side $ a $
To find side $ a $ use formula:
$$ h = \dfrac{ \sqrt{ 3 } \cdot a }{ 2 } $$After substituting $h = 12\, \text{cm}$ we have:
$$ 12\, \text{cm} = \dfrac{ \sqrt{ 3 } \cdot a }{ 2 } $$ $$ \sqrt{ 3 } \cdot a = 12\, \text{cm} \cdot 2 $$ $$ \sqrt{ 3 } \cdot a = 24\, \text{cm} $$ $$ a = \dfrac{ 24\, \text{cm} }{ \sqrt{ 3 } } $$ $$ a = 8 \sqrt{ 3 }\, \text{cm} $$STEP 2: find volume $ V $
To find volume $ V $ use formula:
$$ V = \dfrac{ \sqrt{ 3 } \cdot a ^{ 2 } \cdot l }{ 4 } $$After substituting $a = 8 \sqrt{ 3 }\, \text{cm}$ and $l = 20\, \text{cm}$ we have:
$$ V =\dfrac{ \sqrt{ 3 } \cdot 8 \sqrt{ 3 }\, \text{cm} ^{ 2 } \cdot 20\, \text{cm} }{ 4 } $$$$ V = \dfrac{ 192 \sqrt{ 3 }\, \text{cm}^2 \cdot 20\, \text{cm} }{ 4 }$$$$ V = \dfrac{ 3840 \sqrt{ 3 }\, \text{cm}^3 }{ 4 } $$$$ V = 960 \sqrt{ 3 }\, \text{cm}^3 $$